RoCLA Ministry of Justice Provider Survey – Deadline 17 October 2023


PA Consulting (an independent third-party contracted by the MoJ) are undertaking research to provide a robust evidence base for the MOJ’s Review of Civil Legal Aid. They want as many organisations to take place and complete the online survey, which explores civil legal aid providers’ experiences of the sector. Your responses will help shape civil legal aid policy development. 

All survey responses will be anonymous and confidential. On average, the survey takes 20-30* minutes to complete but may take longer depending on the level of detail you provide. Experience from Members who have done this survey suggests the first part is a tick box exercise and can be done quickly, but the second part will take longer as it requests  narrative responses.

To participate in the survey and for more information visit the website. You can find out more about the Review through the following link: Review of Civil Legal Aid.  The survey closes on 17 October 2023.


We are recruiting civil legal aid clients and people who help signpost them to legal aid providers to participate in interviews for the Review. If you are interested in participating in this research or helping to recruit participants, please contact

About the RoCLA Review

The Ministry of Justice is undertaking a Review of Civil Legal Aid.

The Review is considering the civil legal aid system in its entirety, from how services are procured, how well the current system works for users and providers, and how civil legal aid impacts the wider justice system.

To support policy development, the Review will include 4 analytical workstreams to adopt a comprehensive data-gathering approach:

1.    Economic analysis of the structure of the civil legal aid market

2.    Comparative analysis of systems in other countries

3.    A series of data publications

4.    Social research of user journeys

The Review of Civil Legal Aid will publish reports for all workstreams, releasing evidence papers on this website ahead of the project’s conclusion on 31 March 2024.  Once complete, the government can consider options from the Review for shaping a more effective, efficient, and sustainable system for legal aid providers and the people who rely on legal aid.

Published by


MHLA Administrator